Planning a family vacation or group trip can be challenging, but the Turkish Airlines Beijing Office makes it easier. The staff offers hands-on support with group bookings, seating arrangements, and special meal or assistance requests. From infants to elderly passengers, every detail is considered. Families appreciate the clear explanations, while group organizers benefit from smooth coordination and special fare options. It’s a go-to location for stress-free planning when traveling in numbers. With thoughtful service and attention to detail, the office turns complex itineraries into smooth journeys from China to the world.
Contact Details Of Turkish Airlines Beijing Office
Office Address:Beijing, China
Working Hours : 24 hours
Contact Details: +1–855–742–0149
The Turkish Airlines assists customers with flight bookings, whether for domestic legs within Turkey or international journeys across Europe, Asia, the Middle East, Africa, or the Americas. Customers can book one-way, round-trip, or multi-city flights. The staff helps with selecting the best routes, comparing fare classes (Economy, Business), and understanding flexible ticket options. Travelers can also receive assistance with online booking portals or mobile app usage.
One of the most common services provided is ticket modification. If a customer needs to change travel dates, destinations, or passenger details, the Beijing office can process these requests. It also handles ticket cancellations and processes refunds, in line with the airline’s policies and fare rules. Agents provide clear explanations of cancellation fees, refund timelines, and options for future travel credit when applicable.
The office provides clear guidance on baggage allowance, including cabin and checked baggage limits for different travel classes. It also assists with special baggage inquiries, such as sports equipment, musical instruments, or excess baggage fees. If a customer has experienced lost, delayed, or damaged baggage, they can also receive support or redirection to the appropriate service channel for claims.
While most check-ins are done online or at the airport, the office can help travelers understand check-in procedures, timing, and required travel documents such as passports, visas, and health certificates. They also offer help for passengers who need special assistance, including unaccompanied minors, senior travelers, or passengers with medical needs.
Turkish Airlines’ frequent flyer program, Miles&Smiles, is supported at the Beijing office. Customers can register for the program, merge accounts, check miles balances, and redeem points for flights, upgrades, or partner services. Elite members receive priority support and information on tier benefits.